Installing a new business phone system is by no means a cheap affair, especially for a small business with a constraint budget. It is only natural to expect a full functional system that runs smoothly all the time. Unfortunately, this is not practical with all technology. You will eventually need a phone repair in Houston at one time or another. The good news is that not all problems are complicated. Many can be resolved without calling in a technician. There are a few steps you can take to hopefully get the system back in working order without the need of a technician.
Dead Phone
A dead phone just means that you do not hear a dial tone. It is not uncommon for alarm systems to interfere with a business phone system. All you need to do is disconnect the alarm for a minute before reconnecting it and check the phone for a dial tone. If the problem continues, it means that there is another cause where you need to call an Amtel IP Phone Systems technician.
Static on the Line
Static is a common problem with cordless phones, which can hopefully be easily resolved. The culprit may be low batteries that need to be charged or replaced. Either charge or replace the batteries to see if the problem resolves. If not, the likely culprit could be a phone line or hardware issue. A Houston phone repair service can help to identify the problem and recommend the best cause of action.
Telephone Extension is Not Working
If none of the extensions on the business phone systems work, the problem is likely the PBX/KSU. Simply check that it is properly plugged into the power source and switched on. If everything appears normal, other possible causes include a loose connection, failed battery backup, or blown circuit. If none of these appear to cause the problem, it is time to call in an expert.
Trouble Plugin in the Phone
There are many reasons to unplug your phone system, especially while cleaning or moving. Reconnecting the jacks to the corresponding phones can prove difficult. Simply consult the system’s manual for directions on how to properly connect the phones. To avoid future problems, mark the jacks using sticky notes or other methods of marking. This takes the guess work out of plugging the phone systems back in. If in doubt, call your phone system customer service department for directions.
Not all small business phone systems require the attention of a technician for problems. With a few trouble shooting tips, you should be able to resolve minor problems. It is necessary, however, to call an expert if these steps do not work. Attempting to fix a broken system on your own can lead to further and more expensive damage in the long-run.
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